Help / FAQ

Welcome to our Frequently Asked Questions, where you will find answers to most of the questions you'll typically have about ordering and our website.  Still can't find the answer?  Email us, and we'll be happy to help!

Finding What You Need

  1. What are my search options?
  2. I could use some help choosing plays that will fit my needs. Can you help me?
  3. Do you have a play catalogue? Can you mail it to me?
  4. Do you offer any play anthologies?

Ordering

  1. How do I order a play?
  2. I'm interested in a play, but I don't know if I want to produce it at this time. What do I do?
  3. I want to stage a production. What do I need to order?
  4. I'm ready to make a purchase. What are my payment options?
  5. Do you accept purchase orders?
  6. My district requires that I get an official quote before ordering; how do I do that?
  7. I want to live-stream my production. What do I need to do that?
  8. Can I get a printable digital copy of a play?
  9. How long does it take to receive plays once I place my order?
  10. I am outside the United States. Can I still place an order?
  11. I placed an order for digital scripts and it's been more than 24 hours, but they haven't arrived. What do I do?
  12. Can I have a play physically mailed to me?
  13. What happens if we apply for a price quote (e.g. to obtain a purchase order) or place an order with "check" as our method of payment and the price changes in the meantime?
  14. If you're sending me an electronic copy, why do you need a street address and a phone number?
  15. What is your refund policy?

Performances & Royalties

  1. How many performances do I need to order? What constitutes a performance?
  2. Why is paying royalties so important?
  3. Do I have to pay for scripts for my production?
  4. We've paid for royalties electronically. Does that mean we have permission to perform?
  5. Can I change my performance dates once I've paid royalties?
  6. I've already paid royalties for one or more performances. I'd like to license additional performances. What's the best way to do that?
  7. Can I make changes to a play?
  8. May we record our production?
  9. We've had to cancel our production. What is your refund policy?
  10. How do I properly credit the author(s) of the play I'm producing?
  11. I want to perform a scene or monologue as part of a showcase. How do I do that?
  12. Why do we have to pay royalties and buy scripts if we're just performing scenes and/or monologues and not a full play?

Live-Streaming, On-Demand Video & Recording

  1. What is live-streaming?
  2. Which of your plays are available for live-streamed and virtual production?
  3. I want to produce a play virtually. What do I do?
  4. What companies do you recommend for broadcasting shows securely and selling tickets?
  5. I know that the Bronze Package allows me to make an archival recording. What may I do with that archival recording?
  6. Can we sell our archival recordings?
  7. Can we stream our show on Facebook, Instagram, YouTube or a similar social media site?
  8. If I'm doing multiple performances, do I need more than one streaming/video package?
  9. We want to show our production at a conference. What video and streaming package do we need?
  10. What does "unmonetized" mean when it comes to the Platinum and Diamond packages?

Competition & Classroom Use

  1. I'd like to use a cutting from a play (a scene or monologue) or a short play for Thespys, Irene Ryan, forensics, speech or a similar competition.
  2. For Thespian (or similar) competition, we are required to submit a video of our performance. What do we need to do?
  3. I want to use a play in the classroom, but I don't want to stage a production at this time.

Submissions

  1. Do you accept play submissions? If so, how do I submit?

Miscellaneous

  1. Our organization needs your W-9 form before we can go ahead with our order. Can you send it to us?
  2. Do your plays have ISBN numbers?