Help / FAQ

Welcome to our Frequently Asked Questions, where you will find answers to most of the questions you'll typically have about ordering and our website.  Still can't find the answer?  Email us, and we'll be happy to help!

What does "unmonetized" mean when it comes to the Platinum and Diamond packages?


While this is unlikely to be an issue with school websites, some social media sites (notably YouTube) allow certain accounts to monetize their videos; they get paid every time someone watches a video, indicated by the presence of banner or other advertising. While you are welcome to sell tickets to your performance (Silver or higher) or to sell on-demand viewing of your show (Gold or higher), you may not monetize a video on social media (or a school site) with any of our packages.