Help / FAQ

Welcome to our Frequently Asked Questions, where you will find answers to most of the questions you'll typically have about ordering and our website.  Still can't find the answer?  Email us, and we'll be happy to help!

What happens if we apply for a price quote (e.g. to obtain a purchase order) or place an order with "check" as our method of payment and the price changes in the meantime?


If you apply for a quote to obtain a purchase order from your school or other institution (see the FAQ question above on how to do this) or place an order and select "check" as your method of payment, if there's a price increase, we will honor your original price for 30 days from the date of the quote or order (in the case of a check order). After this time, you will be responsible for paying the current price.